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Edmonton Plumbing Emergencies

When there are leaks and water issues in our dwellings, it can feel pretty alarming and be an emergency very quickly.  The pressure in an Edmonton residential water line can cause an overwhelming amount of water to come out in a very short period of time.  This can cause extensive damage and be a costly fix.

The Plumbing department at Advantage Installations wants to make sure you are prepared ahead of time.  This will then hopefully lessen the damage to your dwelling.  Call the Plumbing staff at Advantage Installations to come help you look the system over and both assess its condition and get you feeling comfortable with it. But if you are facing an emergency right now; the first thing to do is turn off your water shut off valves or your main water supply. Don’t know where these are? Call us at 780 413 6380

What are the first steps to avoid a plumbing emergency?

To get started, you need to make sure all of your water fixtures have shut off valves under them or between where they connect from the fixture, to the water supply.  What are fixtures?  Toilets, sinks, taps, washing machines, outdoor taps and bath tubs/showers etc…  Remember that sinks or fixtures with a hot and cold will generally have 2 valves to turn off.  If you cannot find a shut off valve for your plumbing fixtures, give us a call and we can help install them for you.  This is often true in older homes.  It isn’t an expensive job or fix but it will be a lifesaver when leaks or issues occur.  

To turn off the valve, turn it clockwise.  Usually when it is horizontal, it should be closed.  But if not, try turning it the other way.  The water should stop running.  If this hasn’t helped and the water is still running, it is time to find the main shut off valve for your house.

What if the leak is behind the walls or before the shut-off valve?

Sometimes for bathtubs and showers, the shut off valves are not accessible.  The water connections are all contained behind the walls.  Leaks can also come in the lines before the shut off valves as well.  You will need to know how to react when the leak is in a pipe or connection further back in the line.  This leads to your second step.

Know where your main shut off is located.

Make sure you know where your main water shut off is.  This can usually be found near an exterior wall where your water comes into your house.  Here are a few examples of what to look for:

This main valve is usually in your mechanical room or close to your hot water tank.  In a condo or apartment you may find it in the bathroom or under the kitchen sink.  Best to ask your building maintenance manager ahead of time if you are not sure.   To shut off the water supply, turn off the valve located before the meter clockwise. Edmonton meters are usually located in the basement, but they can also be found in the crawl space or the main floor.

There is also a shut off at the street for each house which in Edmonton, can be shut off by contacting Epcor at (780) 412-4500.  This should only be necessary if your main valve needs to be replaced.  

Last but not least – Plumbing maintenance

Regular maintenance.  Be sure that your main valves are working and functioning well.  Look for corrosion or rust. If they need to be changed, do it ahead of time.  Test all of your shut off valves on a yearly basis.  Contact us if any of them need replacing.  

When you are heading out on an extended vacation, it is usually a good idea to turn your water off at your main shut off valve.  This way if there is a leak, damage will be minimal.  

Regularly watch for leaks and do visual checks.  How do you know if you have a water leak if you can’t see it?  The answer is as simple as keeping an eye on your water meter. Choose a time when no water will be used for a period of at least two hours and take note of the reading before and after. If the meter moves, you probably have a water leak.

Once you have found all of the shut off valves, make sure every responsible person in your house knows their location and how to use them in case of an emergency.

Have new fixtures, taps and valves installed by the professionals at Advantage Installations.  They can ensure that everything is running smoothly and set up correctly.  

The Plumbing Emergency still happened!  Help!

First; Locate where the leak is occurring.  It may be further back than  you think.  Water can run for a long ways, travelling always to the lowest point.  Turn off any shut-off valves that might help.  If you can’t turn off the water this way, go to your main shut off valve and turn it off.  It might be coming from a leak in your roof or attic too, in which case, you will need to call some roofing experts.  It might be tricky to find the source of the leak.

Next; Clean up the water as quickly as you can with towels, rags, mops, wet vacs, pumps or pails.  Turn on fans directed at where the leak was.  Run a dehumidifier in that area.  

Then; Call us to come help you fix the problem or get at the source of the issue.  We can help you figure out what to do after that.  Depending on any damage or issues that might linger after the leak has been fixed.

To request an appointment with us, call us at 780 413 6380 or contact us on-line through our Get a Quote page.

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